I'm a User Experience Researcher and Designer driven to simplify complex systems. With experience modernizing enterprise software at Broadcom, I believe even the most sophisticated technology deserves simple, intuitive user experiences.
Optimized workflow capacity by training local AI to securely and efficiently summarize 1000+ points of unstructured qualitative data.
Analyzed over 27,000 bike trips and 14 user interviews, providing actionable recommendations to enhance the effectiveness of public bike-sharing infrastructure.
Redesigned and tested 50+ wireframes, achieving a 33% increase in work verification rates, significantly enhancing user experience and engagement.
Conducted deep cultural research to design a user-friendly system for storing and sharing Ecuadorian Quechuan folklore, fostering community involvement.